Privacy Policy

Humane Business is operated by Colin Scotland (United Kingdom) and Rosario Londoño (United States). We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us.

Data Controller

For the purposes of data protection law, Humane Business acts as the data controller for personal information collected through this website and our services.

Information We Collect

Information You Provide Directly

• Contact information: Name, email address, phone number, company name, job title
• Account information: Login credentials if you create an account
• Payment information: Billing details processed through our payment providers (we do not store full payment card details)
• Programme participation: Information shared during consulting, coaching, or training sessions
• Communications: Emails, enquiries, feedback, and support requests
• Survey and form responses: Information you provide through forms, assessments, or questionnaires

Information Collected Automatically

• Device information: IP address, browser type, operating system, device identifiers
• Usage data: Pages visited, time spent on site, click patterns, referring URLs
• Cookies and similar technologies: See Cookies section below

How We Use Your Information

Service Delivery

• Providing our programmes, consulting, and training services
• Processing enrolments and managing your participation
• Communicating about sessions, materials, and deliverables
• Providing customer support

Business Operations

• Processing payments and maintaining financial records
• Scheduling calls and meetings
• Managing our client relationships
• Improving our services based on feedback and usage patterns

Marketing and Communications

• Sending newsletters, updates, and educational content (with your consent)
• Notifying you about new programmes, masterclasses, or resources
• Sharing relevant information about Humane Business services

Legal Basis for Processing (UK/EU Users)

Under GDPR, we process your personal data based on the following legal grounds:

• Contractual Necessity: Processing required to deliver services you have purchased or requested
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and maintaining security
• Consent: Where you have given clear consent for specific purposes, such as receiving marketing communications
• Legal Obligation: Processing required to comply with laws and regulations

Data Sharing and Third Parties

We do not sell your personal information. We share data only as necessary to deliver our services and operate our business.

International Data Transfers

Humane Business operates from the United Kingdom and the United States. Your data may be transferred to and processed in either country, as well as other countries where our service providers operate.

For transfers from the UK/EU to countries without adequate data protection, we use Standard Contractual Clauses approved by the European Commission and verify that service providers maintain appropriate safeguards.

Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit websites. They help sites function, remember preferences, and understand usage patterns.

Most browsers allow you to control cookies through settings. You can block all cookies, delete existing cookies, or set preferences for different cookie types. Note that blocking essential cookies may affect website functionality.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy:

• Client and programme data: Duration of our relationship plus 7 years for legal and accounting purposes
• Marketing contacts: Until you unsubscribe or request deletion
• Website analytics: Aggregated data retained; individual session data typically 14-26 months
• Payment records: As required by tax and financial regulations (typically 7 years)

Your Rights

Additional Rights for UK/EU Users (GDPR)

• Erasure: Request deletion of your data in certain circumstances
• Restriction: Request we limit processing of your data
• Portability: Receive your data in a structured, machine-readable format
• Object: Object to processing based on legitimate interests
• Withdraw consent: Where processing is based on consent, withdraw at any time
• Lodge a complaint: With a supervisory authority

Additional Rights for California Residents (CCPA)

• Know: What personal information we collect and how it is used
• Delete: Request deletion of your personal information
• Non-discrimination: We will not discriminate against you for exercising your rights
• Opt-out of sale: We do not sell personal information, but you may request confirmation

To exercise any of these rights, contact us at hello@HumaneBusiness.ai. We will respond within the timeframes required by applicable law (typically 30 days for GDPR, 45 days for CCPA).

Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure access controls and authentication
• Regular security reviews of our systems and providers
• Staff awareness of data protection responsibilities
• Incident response procedures

Complaints and Supervisory Authorities

If you have concerns about how we handle your personal data, please contact us first at hello@HumaneBusiness.ai. We take all complaints seriously and will work to resolve them.

If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority:

Children's Privacy

Our services are designed for business professionals and are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

AI and Automated Processing

Humane Business provides services related to AI adoption. For information on how we use AI tools in our own operations and delivery, please refer to our AI Policy.

We do not use automated decision-making that produces legal or similarly significant effects without human oversight.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Material changes will be posted on this page with an updated revision date. For significant changes, we may notify you by email where appropriate.